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	document.write('		<div id="kwm_qaouter">			<div id="qawrapper" class="qa-wrapper" >		<link href="https://www.kingwebtools.com/kvm_switches/kwm_qa_system/review-style.css" type="text/css" rel="stylesheet" />		<scr' + 'ipt type="text/javascript" src="https://www.kingwebtools.com/kvm_switches/kwm_qa_system/review-script.js"><\/scr' + 'ipt><table border="0" cellspacing="0" cellpadding="0" id="writeqas">		<tr>			<td>				<div style="font-size: 10px;" id="submit_qa_form">					<form action="javascript:SubmitQa(\'kvm_switches\');" name="qa_form" id="qa_form">						<div id="kwm-qa-header">Have a question about this product? Ask here!</div>						<div id="kwm-qa-submit-form">							<div id="kwm-qa-input-question">								<input type="text" onfocus="QAExpandInit();" onblur="QAInputBlur(this);" name="kwm_question" id="kwm_question" value="Ask Your Question Here" />							</div>							<div class="kwm-qa-input-field">								<div class="kwm-qa-input-header">Your contact info is kept private.</div>								<input type="text" name="qa_your_name" id="qa_your_name" value="Name" onblur="QAInputBlur(this);" onfocus="QAInputFocus(this);" />								<input type="text" name="qa_your_email" id="qa_your_email" value="Email" onblur="QAInputBlur(this);" onfocus="QAInputFocus(this);" />								<div class="kwm-qa-clear"></div>							</div>							<div class="kwm-qa-clear"></div>							<div><input type="image" src="https://www.kingwebtools.com/kvm_switches/kwm_qa_system/images/submitrounded.gif" name="submit" style="margin-top: 10px;"></div>						</div>						<input type="hidden" id="qa_item_name" name="qa_item_name" value="">						<input type="hidden" id="qa_kwm_item_id" name="qa_kwm_item_id" value="av3216">						<input type="hidden" id="qa_kwm_item_code" name="qa_kwm_item_code" value="" />					</form>					</div>			</td>		</tr></table><div id="qas-thank-you" style="display: none;"></div>			<table border="0" cellspacing="0" cellpadding="0" id="readqas" style="margin-bottom: 10px;">				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							does this support 1920x1080 remotely (not using local console)?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry,<br /><br />The Avocent AV3216 supports a maximum resolution of 1600 x 1200 or 1680 x 1050 (widescreen) @ 60 Hz (depending on the length of cable separating your switch and devices), locally or remotely. <i>See below for more information about the video scaling for the AV3216 web interfaces</i>. If you would like 1920x1080 HD resolution support at the remote IP interface, you may want to consider one of the following switching solutions instead:<br /><a href=\'https://www.kvm-switches-online.com/dkx3-116.html\' target=\'_blank\'>Raritan DKX3-116</a><br /><a href=\'https://www.kvm-switches-online.com/dlx-116.html\' target=\'_blank\'>Raritan DLX-216</a><br /><a href=\'https://www.kvm-switches-online.com/kn1116v.html\' target=\'_blank\'>Aten KN1116V</a><br /><a href=\'https://www.kvm-switches-online.com/adderlink-infinity.html\' target=\'_blank\'>AdderLink INFINITY</a><br /><br /><strong>Here is some information regarding the Web Interfaces for controlling video settings</strong>:<br />the AutoView 3108/3216 ships with a few solutions to manage your switch system: You may use the terminal software (local serial), OSCAR interface (local On-Screen-Display), or the OBWI (On-Board-Web-Interface - IP) . The OBWI manages a single switch and its connections over IP; You can also perform remote IP KVM and serial switching tasks using the OBWI or <a href=\'https://www.kvm-switches-online.com/dsview-4.html\'>DSView management software</a>.<br /><br /><strong>OBWI (On-Board-Web-Interface)</strong><br /><i>NOTE, while the features and settings are different when using DSView 4.5, the following generally applies.</i><br /><br />When the AutoView 3108/3216 switch OBWI is used for the first time, any open Video Viewer windows display at a resolution of 1024 x 768 until the user changes the value. Each Video Viewer window can be set to a different resolution. <br /><br />The AutoView 3108/3216 switch OBWI automatically adjusts the display if the window size changes during a session as long as autoscaling is enabled. If the target device resolution changes any time during a session, the display adjusts automatically.<br /><br />When Full Screen mode is enabled, the image adjusts to fit the desktop size. If the desktop has a higher resolution, the following occurs:<ul><li>The full-screen image is centered in the desktop, and the areas surrounding the Video<br />Viewer window are black.<li>The menu and toolbar are locked so that they are visible at all times.</li></ul><br />To Enable automatic, full or manual scaling of the session image:<ul><li>With full scaling, the desktop window remains fixed and the device image scales to fit<br />the window.</li><li>With automatic scaling, the desktop window is sized to match the resolution of the server<br />being viewed.</li><li>With manual scaling, a drop-down menu of supported image scaling resolutions<br />is displayed.</li></ul>You can also enable manual scaling, select View - Scaling from the Video Viewer window menu. Choose the dimension to scale the window. That being said, <strong>the software will not be able to scale above the maximum supported resolution</strong>. You can also adjust other video features to optimize for the best possible view - such as contrast, brightness, Block Noise Threshold and Pixel Noise Threshold values, SUN Solaris settings, etc.<br /><br />Vendor-specific video settings: Video settings vary significantly among manufacturers. Avocent maintains an online database of optimized video settings for various video cards, particularly Sun-specific ones. This information can be obtained from Avocent\'s <a href=\'https://www.vertivco.com/en-us/support/\' target=\'_blank\'>online knowledge base</a>.<br /><br /><br />For more information regarding the OBWI and DSVIEW4 management, please refer to the <a href=\'http://42u.com/pdf/Avocent-AutoView-AV2108_AV2216_AV3108_AV3216-InstallerUser-Manual.pdf\' target=\'_blank\'>AV3216 Manual</a> (page 29 for operation) & The <a href=\'http://files.server-rack-online.com/Avocent/Emerson-DSView-4.5-software-install-guide.pdf\' target=\'_blank\'>DSVIEW 4.5 Manual</a>.<br /><br />For recommendations / help choosing the ideal solution for your application, please feel free to <a href=\'https://www.kvm-switches-online.com/contact-us.html\' target=\'_blank\'>contact your KVM Switches Online sales representative</a> directly.<br />						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(3551, true);" id="linkhelpful3551">Yes</a>(<span id="helpful3551">0</span>) | 				<a href="javascript:UpdateHelpful(3551, false);" id="linkunhelpful3551">No</a>(<span id="unhelpful3551">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							We bought an Avocent 3216 on 9/1/2017. What is the warranty on this item?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry,<br /><br />The Avocent Cybex AV3216 includes a <a href=\'http://www.42u.com/pdf/Avocent-Limited-Standard-Warranty-Terms.pdf\' target=\'_blank\'>\'2 Year Full Coverage Factory Warranty\'</a>. The warranty can also be expanded by up to 4-years; For extended warranties, see the <a href=\'https://www.kvm-switches-online.com/av3216.html#accessories-div\'>AV3216 \'Accessories\' section</a>.						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(4559, true);" id="linkhelpful4559">Yes</a>(<span id="helpful4559">0</span>) | 				<a href="javascript:UpdateHelpful(4559, false);" id="linkunhelpful4559">No</a>(<span id="unhelpful4559">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							do i still need individual network connections for each PC attached to the device or does it act as a router / hub as well?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry,<br /><br />If you would like the source devices to be able access the internet, they would still need each source to be connected to a network. The network connection on the Avocent AV3216 would simply facilitate the ability to transmit the video and control the sources with keyboard and mouse remotely.						</div>						<div class="kwm-qa-helpful">							100% of 1 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(4769, true);" id="linkhelpful4769">Yes</a>(<span id="helpful4769">1</span>) | 				<a href="javascript:UpdateHelpful(4769, false);" id="linkunhelpful4769">No</a>(<span id="unhelpful4769">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Will the Avocent AVRIQ-VMC-G01, USB/VGA dongle from our current unit work with this new unit						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.  According to the manufacturer, yes, the AVRIQ-VMC-G01 should work with the AutoView 3216.						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(4839, true);" id="linkhelpful4839">Yes</a>(<span id="helpful4839">0</span>) | 				<a href="javascript:UpdateHelpful(4839, false);" id="linkunhelpful4839">No</a>(<span id="unhelpful4839">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Does this model Avocent AV3216, comes with 1 IP User (web remote access) integrated? I don&#039;t have to buy any extra usb key to get the 1 IP user (web remote access), correct? Because the key cost more than 800.00 USD, so I want to know if in this model the web remote access is included..						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry,<br /><br />That is correct- The new Avocent AV3216 switch comes with the 1 IP user (web remote access) integrated; Unlike the older Avocent AV2216, the AV3216 does not require the optional usb RAK-KEY for IP connectivity.<br /><br />Please let us know if there is anything else we can help you with!						</div>						<div class="kwm-qa-helpful">							100% of 1 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(5035, true);" id="linkhelpful5035">Yes</a>(<span id="helpful5035">1</span>) | 				<a href="javascript:UpdateHelpful(5035, false);" id="linkunhelpful5035">No</a>(<span id="unhelpful5035">0</span>)									</div>					</td>				</tr>					<tr style="display: none;" id="moreQas">						<td colspan="3">							<table border="0" cellspacing="0" cellpadding="0">				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							I have bridged two 16 ports together and from time to time they both go offline when I load up the computer table. Is it that this model is not made to be bridged?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry,<br /><br />We are sorry to hear of the issue you are experiencing! <br /><br />The Avocent (by Vertiv) AV3216 does support expansion up to two-tiers by using an IQ Module. For more information on bridging AV3216 units together, please refer to section "1.1.10 Two-tier expansion" of the <a href=\'http://42u.com/pdf/Avocent-AutoView-AV2108_AV2216_AV3108_AV3216-InstallerUser-Manual.pdf\' target=\'_blank\'>Avocent AV3216 Manual</a>.<br /><br />If you continue to experience issues with your configuration, please feel free to reach out to Avocent Technical Support at 888 793 8763 or support.avocent@vertiv.com - they would be happy to walk through your application with you. Please have a screenshot/picture of the status on the UI or OSCAR of the unit ready for the support team for troubleshooting.<br /><br />Let us know if there is anything else we can ever help you with!						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(5557, true);" id="linkhelpful5557">Yes</a>(<span id="helpful5557">0</span>) | 				<a href="javascript:UpdateHelpful(5557, false);" id="linkunhelpful5557">No</a>(<span id="unhelpful5557">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Can I use a wireless keyboard and mouse with this device? I currently have an Autoview 1515 and they wireless inputs do not work. 						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry,<br /><br />It may be possible for you to control the Avocent AV3216 with a Wireless Keyboard & Mouse. Typically this would be achieved by connecting the wireless device receiver(s) to the USB Hub port(s) of the AV3216 KVM unit. That being said, sometimes over-IP capability may interfere with this set-up, so we cannot guarantee this functionality in this application.<br /><br />For more information on connecting wireless keyboards & mice to a KVM Switch, please refer to our guide for <a href=\'https://www.kvm-switches-online.com/kvm-with-wireless-keyboard-mouse.html\'>Using a Wireless Keyboard &amp; Mouse with a KVM Switch</a>.<br /><br />Please let us know if there is anything else we can ever help you with!						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(5771, true);" id="linkhelpful5771">Yes</a>(<span id="helpful5771">0</span>) | 				<a href="javascript:UpdateHelpful(5771, false);" id="linkunhelpful5771">No</a>(<span id="unhelpful5771">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Is there a way to have dual monitors with extended displays? 						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.<br /><br />The AV3216 does not support dual monitors.						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(6175, true);" id="linkhelpful6175">Yes</a>(<span id="helpful6175">0</span>) | 				<a href="javascript:UpdateHelpful(6175, false);" id="linkunhelpful6175">No</a>(<span id="unhelpful6175">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Does it require java?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.<br /><br />The AV3216 does not require Java. 						</div>						<div class="kwm-qa-helpful">							100% of 1 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(6177, true);" id="linkhelpful6177">Yes</a>(<span id="helpful6177">1</span>) | 				<a href="javascript:UpdateHelpful(6177, false);" id="linkunhelpful6177">No</a>(<span id="unhelpful6177">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Will the Avocent DSAVIQ-USB2L dongles work with this unit?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.<br />The Avocent DSACIQ-USB2L dongles are not compatible with the AV3216-001.<br /><br />For further assistance please <a href=\'https://www.kvm-switches-online.com/contact-us.html\' target=\'_blank\'>contact our sales team</a>.<br /><a href=\'mailto:Sales@KVMSO.com\'>Sales@KVMSO.com</a><br />1-877-586-6654 (Option 1)<br />						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. 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